Pre & Post Appointment 

Please find your treatment to read about what to do pre & post appointment 

Eyelash Extensions 

PRE TREATMENT:

- We recommend ceasing use of waterproof eye make up 14 days prior to your treatment, this may affect the application.

- Cease use of strip lashes 7 days prior, build up of adhesive's may cause application issues

- Remove all eye make up prior to your appointment to save time, if we need to remove your eye make up this will come out of application time, meaning we may not be able to make your lashes as full.

- If you have never had eyelash extensions before please book a patch test 48 hours prior to your lash appointment 

- If you require tinting before your lashes please do this at least 48hr prior you can book this with us if you like.

- If you require a removal of your current lash extensions please try not to pick or pull at your lashes prior to removal

- Do not drink excess water, coffee, caffeinated drinks etc prior to your appointment. 

- If you are going on holiday or are getting lashes for a special event we recommend making sure you book with more then 4 days before your holiday/special event

- Be prepared to be at your appointment for 3- 4 hours, as we are perfectionists & also take safety into account we take our time & appreciate not being rushed 

- If you are coming from a refill from another salon be aware that we may not refill others work if it does not meet our standards. We will advise either a removal & reset of break if we suspect any damage or issues with your current lashes.

- Please be aware that the overall outcome of your lash extensions will depend on your natural lash health, we will not do anything we think may cause damage to your lashes.

- Check out photos of our work to help decide what you may like, this helps us to design your perfect lash set 

POST TREATMENT:

- Aftercare instruction cards will be given to you from your stylist at your appointment along with your aftercare kit

- Avoid saunas, hot steamy showers & hot yoga as much as possible once you have lashes on

- If you malt/lose alot of extensions in the first 2-5 days please contact us immediately!  We will need to see you to troubleshoot

- If in the case you have an suspected allergic reaction or any irritation please contact the salon ASAP & seek medical advice

- AVOID OILY PRODUCTS! Check your skincare, make up & supplements for high oil content. We recommend using oil free products near the eyes to improve longevity of the lash extensions 

- Wash your lashes daily with the cleanser provided or purchased in salon. If you sweat lots, have oily skin or wear make up you will need to wash your lashes twice daily otherwise once should be sufficient.

- Be gentle with your lashes, the side you sleep on may malt faster then the other, using a silk pillow case is recommended

- Book refills in advance. We are super busy! Refills for lash extensions are every 2-3 weeks, any time after 3 weeks or less than 40% retention is a new set. 

Brow Designs, Tinting, Henna & Lamination

PRE TREATMENT:

- Remove all eye make up prior to your appointment to save time, if we need to remove your eye make up this will come out of application time.

- If you have never had the booked brow service before please book a patch test 48 hours prior to your brow appointment 

- If you have allergies to tint, henna or hair dye you will not be able to receive the treatment 

- Exfoliate your face & brow area the night before

- Try not to pluck or trim your hair before coming in, the more out of control your brow the more we have to work with

- Use a growth serum if needed, we stock Bold Brow Serum in salon which is amazing for stimulating brow growth

- Be aware your brows may be a bit bolder & darker then you expected straight after your appointment however by the next day it will be more to your requested effect

- Let us know if you're sensitive to any products on the skin including wax

POST TREATMENT: 

- Avoid wetting your brows for 6-24 hours post treatment, If you are getting henna or brow lamination you must not wet your lashes for 24 hours post treatment

- Follow all aftercare instructions from your brow artist 

- Avoid exfoliating the brow area for longer results 

- Post lamination we highly recommend using a a brow serum, we stock Bold Brows Serum in salon

- If in the case you have an suspected allergic reaction or any irritation please contact the salon ASAP & seek medical advice

- Redness post waxing is quite normal however if this has not subsided within a few hours please let us know immediately